Services2023-03-22T10:22:04-04:00

Services

Twenty Years of Industry Experience at your service

We offer a holistic, customized approach to pool care that begins and ends with excellent customer service. We take your specific needs into account; from the impact that seasonal fluctuations and the regional environment can have, to how often your family uses your pool. While care methods differ between pool types, our services adapt to provide optimal care that is tailored specifically for the type of pool you have, from fiberglass to concrete/gunite to vinyl liner types. When it comes to keeping your pool Ultra Clean, we are the experts you can trust.

Pool Care Services Packages

Ultra
  • Complete Digital Water Test:

    • Balance Chlorine
    • Balance Alkalinity
    • Balance pH
    • Balance Cyanuric Acid
    • Balance Calcium Hardness
    • Maintain Langelier Saturation Index (LSI)
  • Clean Pump and Skimmer Baskets

  • Clean Tile/ Water Line

  • Verify Auto Vacuum Operational

  • Visually Inspect Pool Equipment

  • Brush Pool, Walls, Ledges & Seats

  • Skim Debris from Pool Surface

  • Vacuum Pool

  • Clean Filter(s)

  • Clean Salt Cells (if applicable)

  • Check Filter Pressure and Backwash (if applicable)

  • Verify Proper Pool Circulation

  • Check Pool Automation Controls

  • Monitor Chlorine Generator

Our Most Popular Service
Includes all chemicals and salt

Plus
  • Complete Digital Water Test:

    • Balance Chlorine
    • Balance Alkalinity
    • Balance pH
    • Balance Cyanuric Acid
    • Balance Calcium Hardness
    • Maintain Langelier Saturation Index (LSI)
  • Clean Pump and Skimmer Baskets

  • Clean Tile/ Water Line

  • Verify Auto Vacuum Operational

  • Visually Inspect Pool Equipment

  • Brush Pool, Walls, Ledges & Seats

  • Skim Debris from Pool Surface

  • Vacuum Pool

Chemicals invoiced separately

Basic
  • Complete Digital Water Test:

    • Balance Chlorine
    • Balance Alkalinity
    • Balance pH
    • Balance Cyanuric Acid
    • Balance Calcium Hardness
    • Maintain Langelier Saturation Index (LSI)
  • Clean Pump and Skimmer Baskets

  • Verify Auto Vacuum Operational

  • Visually Inspect Pool Equipment

Chemicals invoiced separately

Additional Services

Pool Opening

Ready to open your pool for swim season? Let us make it easy for you by allowing us to open your pool, do the initial testing and then make the proper adjustments so that you and your family can properly enjoy your first swim of the season.

Pool Closing

There comes that time when you need to close your pool down for winter. Let us properly remove water out of the pipes and get the pool ready for its winter slumber. This will give you peace-of-mind that your pool is safe and secure until you can open it in the spring for another year of enjoyment.

Service Calls

One hour of service to diagnose, evaluate and provide expert service.

Storm Cleanup

Restore your pool to a clean and healthy condition removing debris, mud, rock, and leaves. Test equipment and evaluate all operations.

Filter Cleaning

Check and clean your cartridge filters (Sand and DE) to keep your family in a safe and healthy pool. Note: this is provided at no additional charge when you are a member of our Ultra Plan.

Salt Cell Cleaning

Check and clean your valuable salt cells.  Note: this is no charge when you are a member of our Ultra Plan.

Spa Service Call

We are always available to visit your property to address a specific issue or concern that you may be having with your pool, spa or hot tub. Just call us.

Attached Spa or Water Feature Monthly Service

When added to your swimming pool’s Basic, Plus or Ultra Package, Spa and Water Feature services includes vacuuming, brushing, net and maintenance to compliment your pool service.

Green to Clean Services

Flat labor fee for residential pools 40 feet and less in length. This is a multi-day service.

Test water, balance alkalinity and add chlorine. Once alkalinity is balanced, we return to add Revive, which is a multi-action product that removes phosphates (algae food,) metals (including copper and iron,) scaling carbonates, organic debris and other contaminants that cause cloudy water. It is formulated for use on new pool start-ups, re-plaster/ remodel/ refills, spring openings, abandoned pools, severe algae clean-ups, and on-going maintenance of all swimming pools. Your Ultra Pool Care Squad member will return in 24-48 hours to vacuum all materials from the pool floor. May require replacing old cartridges/ filters or possibly changing the sand in a sand filter.

Visit Care & Reports

After each visit, your Ultra-Hero will provide you with a summary of activities completed in the care of your pool and/or spa. This includes photos (before and after), actions taken, and your water chemistry report. This report will be valuable to you in understanding the condition of your pool, and to assist in maintaining your manufacturer warranties. We will also keep copies of your records in the event you may need them.

Pool School

Congratulations on your new pool – but how do you care for it? Our one-hour pool school gives you an introduction to proper pool care and what you need to get started on the path to clean living.
Compassionate

We are here to serve you and your family with empathy and are committed to listening to you to make sure we deliver on your expectations. 

Authentic

We are honest, fair and trustworthy. We respect your property and take great care to be clean, friendly and considerate at all times. 

Reliable

We do what we say, and say what we mean. If we run into any issues, we will advise you as soon as we can to keep you properly informed. 

Experts

We are committed to having the most knowledgeable and respected technicians and team in the industry through continuous learning. 

Putting the “Family” back in “Family Time”

Let us clean the pool so you can enjoy the water. For an improved swimming experience, leave the mundane tasks to us. All you have to think about is getting back into your pool to enjoy making memoires with family and friends.

  • Eliminate Weekly Chores

  • Prevent Costly Problems & Repairs

  • Ensure your Backyard is a Stunning Oasis

Recent Blog Articles

How to Get Rid of Algae in Your Pool

Green algae is the most common type of algae to effect swimming pools. Let us talk about how to get rid of it and how you can prevent it from growing.

Technology at the swimming pool

With a wide range of technology available, living a life of leisure in your swimming pool has never been easier or more exciting.

How can we help?

Email

[email protected]

Phone

(855) 852-5326

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+1 (855) 852-5326
[email protected]

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Office

Ultra Pool Care Squad
2901 Leisure Island Way
Knoxville, TN 37914

Copyright © 2022 Ultra Pool Care Squad

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Copyright © 2022 Ultra Pool Care Squad

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